Friday, October 28, 2011

The Lady Running IBM

This week IBM named a new CEO to succeed Samuel Palmisano, who transformed the old “business machines” maker into the world’s preeminent supplier of business solutions. The new chief executive is Virginia Rometty, who sounds like exactly the right person for the job.

You’ll remember that about 10 years ago IBM sold its PC business to Lenovo, a Chinese firm. You may also remember that when Sam Palmisano decided to build a services company, he used an acquisition – PriceWaterhouseCoopers Consultants – as his platform. At the time the acquisition was roundly criticized, but he made it work, thanks to the executive he charged with bringing the consultants on board. That person was Ms Rometty. “She did the deal, and she made it work,” Palmisano said.

Compare this smooth-as-silk transition to the recent fiasco at Hewlett-Packard. At IBM, the new CEO is a 30-year Company veteran who has proved herself and won the respect of the workforce, the Board of Directors, and her predecessor. H-P reached outside the Company for its last three CEOs. Of the tens of thousands of employees, none was deemed CEO material - not once, but three times. What does that say about succession planning at this iconic technology Company?

(Today, it was reported that H-P has decided to scrap its planned divestiture of its computer business. Its recently fired CEO had planned to follow the IBM paradigm, exiting the computer business and concentrating on services and software. What H-P lacked, apparently, was a Virginia Rometty.)

Virginia Rometty’s well deserved promotion raises another point: A good woman as CEO is a wonderful corporate asset. I was reminded of that this morning, when listening to Ellen Kullman, the CEO of DuPont, as she was interviewed on TV. Ms Kullman displayed a comprehensive knowledge of DuPont’s strategy, a razor-sharp ability to discuss the Company’s various businesses, and – most tellingly – the personality to stream all the DuPontiana enthusiastically and without once sounding brittle.

My late wife would have made a great CEO. Instead, she was a great stay-at-home Mom. I have two very bright daughters, either of whom would be a terrific company president. Some women, like some men, should never run companies. But I have a hunch that corporate America is discovering the formidable potential that is there for the taking in its female workforce.